Returns & Refunds
Returns & Refunds
Your satisfaction is our top priority. If your order does not meet your needs, please reach out to us for assistance.
Custom-Cut products (including Convection Tubing and Agritape Heat Mats) cannot be returned. These products are backed by our performance guarantee. If you have trouble with these items, please reach out for assistance.
All returns require pre-authorization. Please contact us before sending back your items to ensure we can process your return promptly.
Refunds will be credited to the original method of payment.
Return Address: Ken-Bar, 355 Paul Rd, Rochester, NY 14624